PRIVACY POLICY
At Tropictourshi LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard any information you share with us when you visit our website tropictourshi.com, book a tour, or get in touch. It’s written to be clear and honest—just like how we run our tours.
What Information We Collect
We only collect what we need to make your experience with Tropictourshi LLC the best it can be. Here’s what we might gather:
Contact Info: When you reach out via email, phone, or our contact form, we may collect your name, email, phone number, or mailing address—especially if you're booking a tour and we need to stay in touch.
Booking Details: If you book a tour, we’ll collect information like group size, tour preferences, and any special notes (like “needs wheelchair access” or “vegan lunch option”).
Website Usage: We collect basic data such as your IP address, browser type, and pages visited—just standard website analytics to help us improve. Cookies may be used, but nothing sketchy.
Payment Info: Payments are processed through a secure third-party provider. Tropictourshi LLC never stores your credit card details directly.
How We Use Your Info
Tropictourshi LLC respects your privacy and never sells your data. Here’s how we use the info we collect:
To Book Your Tour: We use your contact and booking info to confirm your reservation, send updates, and respond to questions.
To Improve Our Site and Services: Web data helps us see what’s working and what needs tweaking for a better user experience.
To Stay Connected: We may follow up after your tour or send you updates about new offerings and special deals (only if you’ve opted in—you can unsubscribe anytime).
Legal Requirements: If we need to comply with a law, regulation, or legal request, we may use your information accordingly.
Who We Share Your Info With
We only share your information when it’s absolutely necessary:
Service Providers: Trusted third parties like payment processors and website hosts help us operate smoothly. They only receive the information they need and must follow strict privacy standards.
Legal Reasons: If required by law (e.g., court orders), we may share necessary information.
Tropictourshi LLC never sells, trades, or hands off your info for marketing or unrelated purposes. Period.
How We Protect Your Info
Your privacy is a top priority. We store your data on secure servers and use encryption for payment transactions. Only authorized staff have access to your info, and they’re trained on privacy and data security.
If a data breach ever occurs (fingers crossed it never does), we’ll notify you immediately and take quick action to fix it.
Your Choices
You’re in control of your data:
Opt Out: Don’t want emails from us? Click “unsubscribe” at the bottom of any message or contact us at info@tropictourshi.com.
Access or Delete Info: Want to see what we’ve collected or ask us to delete it? Reach out and we’ll help, as long as it doesn’t conflict with legal obligations.
Cookies: You can disable cookies in your browser, but keep in mind some features on our site might not work as well.
Changes to This Policy
If we update this Privacy Policy, we’ll post the revised version on tropictourshi.com and notify you if the changes are significant. We’ll continue doing everything we can to keep your data safe.
Contact Us
Have questions about this policy or how we handle your info? Reach out—we’re happy to help:
Email: info@tropictourshi.com
Phone: +1 808-206-9472
Address: Tropictourshi LLC, 2201 Kalākaua Ave, Honolulu, HI 96815
Thanks for choosing Tropictourshi LLC—we look forward to showing you the real Hawai‘i.